| | Technical Author |
| | THE ROLE
Responsibility for production of Operations and Maintenance manuals for clients in accordance with their specific requirements
KEY RESPONISBILITIES
*Liaison with project management to ensure that client requirements are specified correctly
*Compilation of O&M manuals in accordance with client specific requirements as detailed on the OED
*Actively monitor the order book to plan client requirement for O&M manuals, liaising with project management on deadline requirements
*Liaison with the relevant design engineers to obtain relevant drawings and manual inserts which relate to manufactured products
*Liaison with project management to obtain relevant sub vendor drawings and manual inserts which relate to non-manufactured parts etc.
*Research into general health and safety considerations of client deliverable for incorporation into the O&M Manual (e.g. PPE required to operate machinery etc.)
*Liaison with engineering to obtain approval of the accuracy of the technical content of the manual
*Dispatch of draft O&M Manual to client site and completion of required alterations
*Dispatch of final O&M Manual to client site
*Management of O&M manual register (outstanding, completed and archived manuals)
*Participate and actively support company initiatives
*Familiar with the environmental aspects and impacts of the activities and processes involved in the role and the procedures, practices and measures to manage the impact.
*Familiar with the risks and hazards within the activities and processes of the role and procedures, practices and measures in place to mitigate the risks.
ESSENTIAL SKILLS
*Communication skills
*Negotiating skills
*Influencing and persuasion skills
*Relationship management skills
*Commercial acumen
*Customer service skills
*Time management skills
*Ability to act independently
*Flexibility and ability to adapt to change
*Attention to detail
QUALIFICATIONS
*HNC/Equivalent in Mechanical/Electrical Engineering
*Relevant experience within related industry
*Relevant experience as technical author and/or quality assurance
*Desktop publishing and general computer skills
HOW TO APPLY
All you have to do to apply for this position is to send a copy of your updated CV to jobs@unitypersonnel.co.uk and include all relevant experience and qualifications.
THE RECRUITMENT PROCESS
Unity Personnel Ltd provides permanent, contract and temporary professional recruitment solutions across a range of industries. We have specialist Consultants operating in IT, Office Personnel, Sales and Marketing, Accountancy and Finance, Engineering and Technical.
Before a Candidate is introduced to a Client, the Consultants at Unity Personnel Ltd follow a formal and unified Candidate process. This benefits the Client through a greater selection process and ensures that the position is best suited to the Candidate's qualifications, skills and experience.
You will be supported throughout the application process by a full registration, face to face interviews and continuous support during your interviews. You will be given your Consultant's contact details in order to make sure the whole recruitment process is as smooth as possible.
Please note that previous experience is required for this role as outlined above. If you have not heard from us within 48 hours please assume that your application for this position has been unsuccessful.
Please visit www.unitypersonnel.co.uk for more information on all of our vacancies. | | | From My West Yorkshire Jobs | Add a commentary | Report abuse |
| | | Customer Care Advisor |
| | Customer Care Advisor
Huddersfield
Excellent salary and benefits including 35 days holiday and flexible working hours.
Driven to achieve the highest standards of quality, both in terms of product and retail environment, Mamas and Papas is a hugely successful business with a strong brand, which has enabled us to become the No.1 nursery, baby wear and maternity retailer. Although demanding, ours is a culture in which both talent and potential are recognised, supported and thoroughly rewarded.
THE JOB
Reporting to one of the Customer Care Team Managers you will respond to inbound pre-sales enquiries and After Sales calls from new and existing customers and take ownership of customer queries through to resolution. You will need to ensure that the customer's query is resolved efficiently; professionally and where appropriate is escalated following the correct procedure. You will provide accurate and professional advice and information to customers regarding the full collection of the company's products and services - We will provide full Training on our product range and services.
THE PERSON
You will be self-driven and people focused with a passion for providing a positive customer experience and exceeding customers' expectations. You should have a natural ability to empathise and build rapport with the customer, identifying their needs and providing relevant service solutions. Take personal responsibility for delivering a positive customer experience every time a potential customer or customer contacts the Customer Care Department.
Their culture is one of realising and rewarding potential, empowering employees to achieve. This strong belief in people, along with the strength of their brand means that they can offer challenging and varied careers throughout our company.
If you want to be considered for this exciting opportunity and work for an innovative company, click apply and attach your CV.
If your skills and experience meet with our client's requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer. | | | From My West Yorkshire Jobs | Add a commentary | Report abuse |
| | | Package Design Engineer |
| | THE ROLE
Responsible for package design projects through to handover to production, observing the need to apply cost effective solutions and ensuring costs are controlled within estimates provided at the tendering stage
KEY RESPONISBILITIES
*Undertake responsibility for design, processing and supporting activities
*Compile engineering design plans for each order or contract
*Prepare and issue, according to established or agreed procedures, schedules and specifications, of calculations, drawings, requisitions and piece lists to satisfy design, manufacture and customer requirements.
*Issue specifications for the selection, specification and ordering of factored equipment such as filters, PCVs, PSVs etc.
*Control the certification of all drawings and technical data issued to the customer and also the approval of all vendor drawings and data
*Give support to other departments on engineering problems including the forwarding of Engineering proposition data to Advance Engineering and Sales
*Liaise with Customer and Sub-suppliers as necessary
*Observe the need to apply cost effective solutions and participate in ensuring costs are controlled within estimate.
*Ensure that product development ideas are passed to the appropriate channels
*Participate in introducing new or revised standard products into our manufacturing range and ensuring that our designs are compatible with the latest design standards
*Participate and actively support company initiatives
*Familiar with the environmental aspects and impacts of the activities and processes involved in the role and the procedures, practices and measures to manage the impact.
*Familiar with the risks and hazards within the activities and processes of the role and procedures, practices and measures in place to mitigate the risks.
*All other duties as relevant to the post
ESSENTIAL SKILLS
*Customer service skills
*Time management skills
*Ability to act independently
*Flexibility and ability to adapt to change
*Attention to detail
QUALIFICATIONS
*Craft/ONC/HNC/Equivalent in Mechanical Engineering
*Relevant experience within related industry
*Knowledge of package related products
*Design and draughting skills
*CAD, plant design and general computer skills
HOW TO APPLY
All you have to do to apply for this position is to send a copy of your updated CV to jobs@unitypersonnel.co.uk and include all relevant experience and qualifications.
THE RECRUITMENT PROCESS
Unity Personnel Ltd provides permanent, contract and temporary professional recruitment solutions across a range of industries. We have specialist Consultants operating in IT, Office Personnel, Sales and Marketing, Accountancy and Finance, Engineering and Technical.
Before a Candidate is introduced to a Client, the Consultants at Unity Personnel Ltd follow a formal and unified Candidate process. This benefits the Client through a greater selection process and ensures that the position is best suited to the Candidate's qualifications, skills and experience.
You will be supported throughout the application process by a full registration, face to face interviews and continuous support during your interviews. You will be given your Consultant's contact details in order to make sure the whole recruitment process is as smooth as possible.
Please note that previous experience is required for this role as outlined above. If you have not heard from us within 48 hours please assume that your application for this position has been unsuccessful.
Please visit www.unitypersonnel.co.uk for more information on all of our vacancies. | | | From My West Yorkshire Jobs | Add a commentary | Report abuse |
| | | Field Sales Executive |
| | Field Sales Executive
Leeds / Bradford, covering West Yorkshire
45,000 + (uncapped)
Our client is a unique player in the monitored security industry and is well established in the residential market. They have trialled the system in the commercial market and it has been received well, so they are now looking to capitalise in the business to business market. To enable this they now require an additional Field Sales Executive to sell this *no competition* affordable product.
THE ROLE
You will be responsible for targeting businesses within the local area to promote and sell the security product and service contract. You will be demonstrating the equipment in business premises to owner / managers, closing the sale and generate further referrals.
THE PERSON
You will have a strong background in sales, particularly in face to face sales, have your own vehicle and mobile phone. You must be self motivated, as there will be large amounts of time spent working on your own, money motivated and a hard worker. There are great career opportunities with this position for the right individual.
If you wish to be considered for this excellent opportunity, click apply and attach your CV. You must be eligible to work in the UK.
If your skills and experience meet with our client's requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer.
People that might be interested in this role include: External Sales, Sales Agent, Direct Sales Person, Canvassers, Door to Door, New Business Sales, Business Development Manager | | | From My West Yorkshire Jobs | Add a commentary | Report abuse |
| | | Complaint Handlers x10 |
| | An opportunity has arisen for up to 10 compliant handlers to undertaken a 3 month fix term contract for major company based in Sheffield.
The role will be telephone based for a leading consultancy dealing with technical compliant surrounding investment and pension policies.
You will work in a fast paced team environment and candidates must have strong communication skills.
This is a 3 month fixed term contract so candidates must be immediately available and be able to start on the 22nd September.
Candidates ideally need to have previous complaint handling experience within the industry and ideally be FPC qualified
Candidates from a mortgage background who hold CeMAP will also be considered.
Basic salary of £20,000
£1000 bonus paid on completion of the 3-month period. | | | From My West Yorkshire Jobs | Add a commentary | Report abuse |
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